Privacy Policy

In compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR), as well as Organic Law 3/2018 on Personal Data Protection and Guarantee of Digital Rights (LOPDGDD), we inform users of this website about the processing of their personal data.

1. Purpose of Processing

The personal data collected through the website, email, or contracts will be used for the following purposes:

Managing requests and inquiries received via form or email.
Administering bookings for vacation homes (short stays).
Coordinating subcontracted services such as cleaning, maintenance, gardening, pool service, key handover, and alarm systems.
Maintaining the commercial and contractual relationship with property owners and tenants.
Informing users and clients about updates, services, or promotions (only with express consent).

2. Legal Basis

The data processing is based on:

The user’s express consent.
The execution of a rental or management contract.
Compliance with legal obligations arising from applicable regulations (tax, tourism, citizen security, etc.).

3. Data Retention

Data will be retained for the time necessary to fulfill the purpose for which it was collected and for as long as a contractual relationship exists, as well as for the periods required by law for tax, administrative, or legal liabilities.

4. Recipients

Data will not be shared with third parties except in the following cases:

Legal obligation (Tax Agency, Law Enforcement for traveler registration, etc.).
Partner or subcontracted companies required for proper service delivery (cleaning, maintenance, gardening, alarm systems, insurance, etc.). In such cases, confidentiality agreements and GDPR compliance are guaranteed.

5. Users’ Rights

Users may exercise their rights at any time:

Access to their personal data.
Rectification of inaccurate or incomplete data.
Erasure of their data when it is no longer necessary.
Restriction of processing under certain circumstances.
Object to the processing of their data.
Data portability to another controller.

To exercise these rights, users must submit a request via email to respirestate@gmail.com, attaching a copy of their ID card or equivalent identification document.

6. Security Measures

We have adopted appropriate technical and organizational measures to ensure the security of personal data and to prevent its alteration, loss, unauthorized processing, or access.

7. Changes to the Privacy Policy

We reserve the right to modify this policy to adapt it to legal updates or changes in the services we provide. In the event of substantial modifications, users will be clearly and visibly informed.